Tesla has a new repair shop


In an ironic twist, Tesla’s growing popularity has helped a repair shop that’s been around for more than a century. Speaking at General Motors Investor Day, company chairman Mark Reuss said, “This is a growing business for us. I have to say, it’s a new business,” according to Barrons. He was referring to servicing Teslas at GM facilities. The automaker, which has been around since 1908, has repaired more than 11,000 Teslas since 2021 in the United States.

While not happy to lose the business on the service side, Tesla must be relieved that its owners have access to repairs at a company that has thousands of service centers across the country. Tesla increased production, putting more of its vehicles in demand on the road; however, it takes much longer to build facilities and train employees to maintain these vehicles.

More Teslas will need service

Recently, internal documents showed that the company would introduce a process for the recovered Tesla to be recertified and allowed to return to the Supercharger network. This can increase the number of Teslas to work on. Service improvements have been on Tesla’s radar for some time. Last year, Musk said the company was accelerating service center openings to meet surging demand for the product.

Musk was service-oriented

In September, Elon Musk said he was focused on improving service. A Twitter user complained that a recent service appointment was canceled on short notice. Musk replied: Note that I personally spend a lot of time advancing the Tesla service to make it great. Hopefully this is starting to be felt by Tesla owners.

The user also pointed out that Tesla can charge $100 for canceling an appointment with less than 24 hours notice, but there is no penalty when the company cancels with a short notice. prior notice. Musk tweeted: You’re right, we should credit Tesla owners $100 if we change appointments with less than 24 hours notice. Must be reciprocal. On June 4, 2022, he tweeted: Working on Tesla North American service. The goal is for 2/3 of cars to receive same day service, with no waiting.

But since those tweets, Musk has been paying a lot of attention to running his new business – Twitter. It’s unclear how long he’ll be using Twitter or when all his attention will return to Tesla and improving the service.

Although other facilities have opened, many Tesla owners clearly find it more convenient to drive to the neighborhood GM dealership. This ironic twist may provide some short-term relief. Still, Tesla must continue to build and staff more service centers to keep owners happy and persuade potential buyers to consider the electric car pioneer when buying their next vehicle.

Safety Score V1.2 has arrived

Tesla has updated its Safety Score feature to version 1.2, which adds night driving as a factor, among other things.

Since launching the Safety Score feature, Tesla has made a handful of improvements. Version 1.2, however, is the biggest feature update yet. This update will hopefully address a number of concerns that drivers previously had regarding how scoring was calculated.

Tesla uses the Predicted Crash Formula (PCF) to calculate all of the above factors. This formula predicts the number of car accidents that may occur per 1 million kilometers driven.

This new version 1.2 adds features such as a visualization of your journey (without location data to protect privacy), Late Night Driving and an increased grace period from three to five seconds.

Here is a list of changes to the Secure Score:

  • Provides a visualization of your journey, in timeline form, to show when specific events that impacted your Safety Score occurred. To protect your privacy, no location data is provided.

  • Added night driving as a new safety factor. More time spent driving at night will result in a lower safety score.

  • Increased the grace period after disengaging the autopilot from 3 to 5 seconds.

  • Updated hard braking and hard cornering safety factors to count event count instead of event duration.

  • Updated forward collision warning rate safety factor to calculate the rate of warnings per 1,000 miles flown without using autopilot.

  • Updated Safety Score to use the mile-weighted average of Safety Scores from the last 30 days, ignoring miles flown on Autopilot.

One of the biggest updates in version 1.2 is the addition of Late Night Driving. Tesla notes in its blog post that “Night driving is defined as the number of seconds you spend driving at night (10:00 p.m. – 4:00 a.m.) divided by the total number of seconds you spend driving during the day.” Although Late Night Driving is capped at 29.3% of your total score.

The reason Tesla added this as a safety factor is that driving at night can be more dangerous due to reduced visibility, fatigue, and distractions.

According to the National Safety Council, most fatal accidents occur between 4 p.m. and 11:59 p.m., with Fridays, Saturdays and Sundays being the most frequent accident days.

Tesla’s new ride visualization feature in version 1.2 is also a welcome improvement. Previously, drivers did not receive detailed feedback on their trips. Instead, they just received an adjusted score. The trip visualization will show drivers when their trip started, when the autopilot was activated/deactivated, the time of the violation (if applicable) and when the trip ended.

Hopefully, this information will allow drivers to reflect on each drive and correct any aggressive driving in order to receive the full autonomous driving beta.

Although Tesla has launched Safety Score v1.2, some drivers will remain enrolled in the original version. You can see which version you are subscribed to by scrolling down the Security Score screen.

These safety score improvements come at the same time as the launch of Tesla Insurance in Minnesota.

Tesla Insurance continues to expand

Tesla Insurance was available in 11 states, but today Tesla added another state to the list.

Tesla Insurance is now officially available in Minnesota, making it the 12th US state to support Tesla’s insurance initiative.

Tesla has to apply and receive approval in every state, so it’s a slow and lengthy process, but Tesla has made good progress since it first added California in 2019.

Price increase for some

Although Tesla Insurance generally offers lower rates, two states are about to see a significant rate increase. According roofer, a go-to source for insurance information, Tesla General Insurance, the automaker’s subsidiary insurance company, is asking for a rate increase of 30% in Maryland and 24.5% in Oregon. Tesla Insurance initially set rates 30% lower, meaning the move could remove the safe-driver discount.

However, that might not be the case. Insurance premiums in these states have risen steadily. Tesla explained the reasons for these increases: “Based on competitor pricing activity and the inflationary environment that has persisted since our original submission, we propose to target a higher pricing level than originally submitted. The revised target rate level is still well below the competitor’s rate levels that were leveled at their most recently listed rate.”

There are 1,508 policyholders in Maryland who accessed Tesla insurance in July. Additionally, 937 drivers have obtained a policy with Tesla since its launch in that state in April. Tesla Insurance is also available in Arizona, California, Colorado, Illinois, Nevada, Ohio, Texas, Utah, Virginia and now Minnesota.

Florida

The news comes as plans to expand Tesla Insurance to Florida continue to be delayed. Originally, Tesla owners were told that the company’s insurance would be available on October 20, 2022. But, according to a letter posted on Reddit, the state was seeking more information from the company just before the launch. Tesla responded on Nov. 10, and it looks like the rates the company thought it could offer must go up for reasons similar to those in Oregon and Maryland. Tesla just released an updated telematics model for select states, including Florida. This is the security score tool.

It’s the Safety Score that makes Tesla Insurance unique. While companies charge higher premiums for luxury cars, Tesla has kept rates low by monitoring the driver’s safety score. The program looks for forward collision warnings, hard braking, aggressive cornering, dangerous tracking, forced autopilot disengagement, and now night driving. It combines the factors to provide an overall safety score, which reflects how much the Tesla driver pays for insurance.

It is believed that even with the increases, Tesla will remain the most affordable supplier as competition raises prices. The real question may be which state will see similar increases and when.

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